Cancellation Policy
Cancellation Policy
At GirForestTour.in, we understand that travel plans may sometimes change due to personal, professional, weather-related, or other unavoidable circumstances. This Cancellation Policy explains the applicable cancellation charges for tour and travel services booked through our website or directly with us.
All cancellation requests must be submitted to us in writing. Cancellation charges will be calculated from the date on which we receive the written cancellation request.
1. Cancellation Charges
Unless a different cancellation policy has been specifically communicated for a particular booking, the following cancellation charges will apply:
| Cancellation Period | Applicable Cancellation Charge |
|---|---|
| 30 days or more before arrival | 10% of the tour cost |
| 15 to 29 days before arrival | 30% of the tour cost |
| 07 to 14 days before arrival | 40% of the tour cost |
| 02 to 06 days before arrival | 50% of the tour cost |
| Less than 48 hours before arrival or No-Show | No Refund |
2. Written Cancellation Request
Cancellation requests must be sent in writing to our official booking email address. The effective cancellation date will be the date on which the written request is received and acknowledged by our team.
Customers are advised to retain the cancellation communication and any acknowledgement received from GirForestTour.in for their records.
3. Peak Season and Special Date Bookings
Hotel, resort, safari, transportation, and other travel services booked during peak seasons, weekends, festivals, holidays, or special dates may be subject to separate cancellation conditions.
This may include bookings made around periods such as Holi, Diwali, Christmas, New Year, and other high-demand dates.
Where a supplier or service provider has a separate cancellation policy, the applicable terms and charges will be communicated to the customer at the time of booking or before confirmation, wherever applicable.
4. Cancellation After Commencement of the Trip
If a customer cancels or discontinues a trip after the tour has already commenced, any refund will depend on the amount that can be recovered from the respective hotels, transport providers, safari operators, or other service providers involved in the booking.
Amounts paid for services that have already been consumed, reserved, or made non-refundable by the respective service provider may not be refundable.
5. No-Show Policy
A no-show means that the customer does not arrive for the booked service or does not use the booked service without providing an eligible cancellation request within the applicable cancellation period.
Bookings classified as no-shows are generally non-refundable.
6. Early Departure
If a customer chooses to leave a tour, hotel, resort, safari arrangement, or other booked service before the scheduled completion date, the unused portion of the booking may not be refundable.
Refunds for unused accommodation, transportation, meals, safari permits, activities, or other services will depend on the cancellation and refund terms of the relevant service provider.
7. Safari and Wildlife Bookings
Safari permits, park entry tickets, vehicle bookings, guide services, and other wildlife-related reservations may be subject to specific rules and cancellation conditions imposed by the concerned park authority or service provider.
Where such bookings are non-refundable or subject to separate cancellation charges, the applicable conditions will take precedence over the general cancellation schedule where applicable.
8. Third-Party Service Providers
GirForestTour.in may arrange services through hotels, resorts, safari operators, transport providers, guides, government authorities, booking platforms, and other third-party service providers.
If a third-party provider applies a specific cancellation or refund policy to a booking, the refund available to the customer may be subject to that provider's terms and conditions.
9. Refund Processing
Where a refund is approved, the refundable amount will be processed after applicable cancellation charges, supplier deductions, and other applicable adjustments have been determined.
Refunds will generally be made through the original payment method or by another suitable method agreed upon with the customer.
The time required for the refund to reflect in the customer's account may depend on the payment gateway, bank, card issuer, or other financial institution involved in the transaction.
10. Cancellation Due to Unavoidable Circumstances
In circumstances beyond the reasonable control of the customer or GirForestTour.in, including certain natural events, government restrictions, changes in park regulations, operational disruptions, or other force majeure events, the applicable refund will depend on the amounts recoverable from the relevant service providers.
Any special cancellation or refund arrangement applicable to such circumstances will be communicated to the customer based on the specific booking and circumstances involved.
11. Booking Amendments
Requests to change travel dates, accommodation, safari arrangements, transportation, passenger details, or other booking information may be treated as amendments or cancellations depending on the nature and timing of the request.
Any additional costs or cancellation charges imposed by third-party service providers may be payable by the customer.
12. Important Information
Customers are advised to carefully review the cancellation terms applicable to their specific booking before making payment or confirming travel arrangements.
Where a booking confirmation contains specific cancellation conditions, those conditions may apply to that particular booking.
Contact Us for Cancellation Requests
For cancellation requests or questions regarding this policy, please contact us using the details below:
GirForestTour.in
Operated and managed by Find 24
BAMROLI KATARA, ATHOOLA, Agra
Agra, Uttar Pradesh, 282006, India
Email:
reserve@girforesttour.in
Website:
https://www.girforesttour.in
13. Changes to This Cancellation Policy
GirForestTour.in reserves the right to update or modify this Cancellation Policy when necessary. Any revised policy will be published on this page with the updated terms.
14. Acceptance of This Policy
By making a booking or requesting travel services through GirForestTour.in, the customer acknowledges that they have read and understood the applicable cancellation terms and agree to be bound by this Cancellation Policy, together with any booking-specific conditions communicated at the time of confirmation.
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