Refund Policy
Refund & Cancellation Policy
Please review the cancellation and refund conditions before confirming your travel booking.
Website Owner & Operator: Find 24
Website: www.girforesttour.in
Business Address:
BAMROLI KATARA, ATHOOLA, Agra
Agra, Uttar Pradesh, 282006, India
Effective Date: September 22, 2026
1. Introduction
This Refund & Cancellation Policy explains the cancellation charges, refund conditions and related terms applicable to tours, safari bookings, accommodation, transportation and other travel services arranged through GirForestTour.in.
GirForestTour.in is owned and operated by Find 24.
Because travel services may involve advance reservations and payments to hotels, safari operators, transportation providers and other suppliers, cancellation charges may apply depending on the date on which a cancellation request is received.
2. Cancellation Request
Any request to cancel a booking must be communicated to Find 24 in writing.
Cancellation charges will be calculated based on the date on which the written cancellation request is received by Find 24.
3. Cancellation Charges
The following cancellation charges apply according to the existing cancellation schedule:
| Cancellation Period | Cancellation Charge |
|---|---|
| 30 days or more prior to arrival | 10% of the tour cost |
| 15 to 29 days prior to arrival | 30% of the tour cost |
| 07 to 14 days prior to arrival | 40% of the tour cost |
| 02 to 06 days prior to arrival | 50% of the tour cost |
| Less than 48 hours prior to arrival or No Show | No Refund |
4. Peak Season and Special Dates
During peak seasons, weekends and special periods, hotels and other travel service providers may apply separate cancellation policies.
Such periods may include, but are not limited to:
- Holi
- Diwali
- Christmas
- New Year
- Other peak-season periods
Where a hotel, safari operator, transportation provider or other supplier has a separate cancellation policy, the supplier's applicable cancellation conditions may apply.
Any special cancellation conditions applicable to your booking will be communicated where required during the booking process.
5. Cancellation After Commencement of the Trip
If you cancel or discontinue your trip after the services have commenced, any refund will depend on the amount, if any, that Find 24 is able to recover from the relevant service providers.
Refunds for unused services are not guaranteed.
This may include unused:
- Hotel accommodation
- Safari bookings
- Transportation
- Meals
- Tours or activities
- Other prepaid travel services
6. No-Show Policy
If a customer does not arrive for a confirmed booking or does not use the booked service without providing a valid cancellation request within the applicable cancellation period, the booking may be treated as a "No Show".
As stated in the cancellation schedule above, bookings cancelled less than 48 hours before arrival or treated as a No Show are generally non-refundable.
7. Early Departure
If a customer leaves a tour, hotel, safari, transportation service or other travel arrangement before the scheduled completion date, no automatic refund will be provided for the unused portion of the service.
Where a refund may be recoverable from a service provider, Find 24 may process the applicable amount after receiving the supplier's confirmation.
8. Safari and Wildlife Bookings
Safari bookings may be subject to the cancellation rules and regulations of the relevant forest department, wildlife authority, safari operator or authorized booking system.
Safari permits and bookings may have separate cancellation conditions, and such conditions may take precedence where applicable.
No refund is provided merely because a particular wildlife species or animal is not sighted during a safari.
Wildlife sightings are natural events and cannot be guaranteed.
9. Third-Party Supplier Cancellation Policies
Some services arranged through GirForestTour.in are provided by independent third-party suppliers, including hotels, safari operators, transportation providers and other travel service providers.
These suppliers may have their own cancellation, amendment and refund conditions.
Where a supplier's cancellation policy applies to a particular booking, the refund will be subject to the terms and amount recoverable from that supplier.
10. Refund Processing
Where a refund is approved, the applicable refundable amount will be processed after confirmation of the cancellation and determination of any applicable supplier charges.
The time required for a refund may depend on the payment method, payment gateway, bank or other financial institution involved in the transaction.
Find 24 is not responsible for delays caused by banks, payment gateways or other third-party financial institutions.
11. Payment Gateway and Transaction Charges
Payments may be processed through third-party payment gateways or financial service providers.
Depending on the transaction and applicable payment provider terms, certain transaction, processing or gateway charges may be non-refundable.
Any applicable deductions will be communicated or applied according to the relevant booking and payment conditions.
12. Booking Amendments
Requests to change travel dates, accommodation, safari arrangements, transportation or other booking details may be treated as amendments rather than cancellations.
Amendments are subject to availability and may be subject to additional charges imposed by Find My Holidays or the relevant service provider.
13. Force Majeure and Unavoidable Circumstances
Certain cancellations, changes or interruptions may occur due to circumstances outside the reasonable control of Find 24.
Such circumstances may include:
- Government restrictions
- Forest or wildlife authority decisions
- Natural disasters
- Severe weather conditions
- Road or transportation disruptions
- Public emergencies
- Supplier operational issues
- Other circumstances beyond reasonable control
Refunds in such circumstances will depend on the amount recoverable from the relevant service providers and applicable laws and booking conditions.
14. Changes to This Refund Policy
Find 24 reserves the right to update, modify or revise this Refund & Cancellation Policy from time to time.
Any updated version will be published on this page with the applicable effective date.
The cancellation and refund terms applicable to a confirmed booking may also depend on the specific terms communicated at the time of booking.
15. Contact Us
For cancellation requests, refund queries or other questions regarding this policy, please contact Find 24.
Find 24
Website: www.girforesttour.in
Email: reserve@girforesttour.in
Address:
BAMROLI KATARA, ATHOOLA, Agra
Agra, Uttar Pradesh, 282006, India
16. Acceptance of This Policy
By making a booking or using the services provided through GirForestTour.in, you acknowledge that you have read and understood this Refund & Cancellation Policy and agree to the applicable cancellation and refund conditions.
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